Ballast collects every client's plan data, checks it against every source, and keeps every relationship on track, so your team can do the work clients actually pay for.
Administrators (TPAs) run the 401(k) and cash balance plans for small businesses. There are more plans every year and fewer experienced people to run them, and most of their week goes to work clients never see.
Every client sends something different: payroll exports, scanned statements, a census with two-digit years. Someone retypes it all before any testing starts.
Late deposits, missing statements and payroll that doesn't match the recordkeeper are caught by hand, often a year after they happened.
Questions sit unanswered and promised dates slip while the team digs through spreadsheets. That's when clients start looking elsewhere.
Ballast tracks every file a plan year needs, month by month: payroll, trust statements, recordkeeper reports, last year's census and the plan document.
Payroll, trust statements, the recordkeeper and the census are checked against each other the day the data arrives, not a year later.
Ballast reads every client message, tracks what you promised and how long they've waited, and tells you who needs a call today.
A compliance mistake means correcting a plan, so Ballast keeps a person in the loop at every step that matters.
We're working with a small group of independent TPAs. Tell us about your firm and we'll show you Ballast on your own workflow.
founders@getballastai.com